TRUST is a simple word, but it is central to all human interactions.
Operating a taxi service in Green Bay, Wisconsin is no exception.
When a passenger calls for a taxi, they TRUST that the person on the side of the conversation will understand their request as far as where and when the pick up must be made. The taxi company representative TRUSTS that the requester is legitimate, and not a competitor or someone else just messing with them.
What if the taxi, for whatever reason, fails to arrive on time? I would like to think that the Green Bay passenger can TRUST that the taxi company will call them to let them know the status of their incoming taxicab. I know that is what we do here at Able Taxi and Tours LLC. Unfortunately, that is not universal, with some local taxi companies having a very poor record in that regard.
Once the taxi arrives for the pick up at the appointed time and place, the passenger then must TRUST that the driver is then in full control of him/herself and of the vehicle, and they TRUST that this will continue until the drop off point. The passenger must also TRUST that the driver and the company they work for are properly licensed and insured for the purpose of transporting people from one place to another.
LOCAL HINT: Look for the taxi driver’s Green Bay Public Vehicle Driver’s License being displayed in a fixed holder in plain view of the passenger. Look for a current Green Bay or De Pere City Taxi Permit stickers on the right rear window. If these are not present as required by Green Bay ordinance, my advice to you is to exit the cab immediately and seek a more reputable taxi ride to your destination.
During the trip, the taxi driver must TRUST that the passenger is not up to any activity that could cause a major distraction that could cause an accident. The driver must TRUST that the passenger has enough self control, even with the intake of alcohol and/or mind-altering substances, to not cause the driver any physical or mental harm. The driver must TRUST that the passenger and he/she have the same goal: to get the passenger safely to their destination.
My point is that there are vulnerabilities evident on both sides of the business arrangement that need to be considered. The passenger is not necessarily the only vulnerable part of the equation. The driver must focus on many things besides the passenger, while the passenger is free to think up all sorts of mischief.
This is being written the morning after an incident where one of the drivers for Able Taxi and Tours LLC was “battered” (legal term) by a passenger. This was presumably because of too much intake of alcohol, but no one can know for sure the inner workings of someone else’s mind. FYI, the driver was injured, but not severely and the police have been notified.
A good way to maximize the TRUST factor in using a taxi in Green Bay is to research your cab before your trip to and from any venue where you may be drinking alcohol and will need reliable transportation home. You only have to do it once. If you find a taxi company that meets your needs and you TRUST them to do the right thing, then you are done. Just sit back, relax, and TRUST.
ABLE TAXI… WHAT A BRIGHT IDEA!